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Dvd Drive Not Working In Dell Laptop

Please proceed to step 14. (ii) No, please reseat the drive and if the same thing happens again, contact Your technical support to take this further. 13. Microsoft Windows 10, Windows 8.1 or Windows 8 might show Burn files using File Explorer. Dell Inspiron 1545 Troubleshooting Was this answer helpful? If the button is greyed out, proceed to the next troubleshooting step. http://elliottwaveresearch.com/dvd-drive/acer-laptop-dvd-drive-not-opening.html

Back to Top Perform a Windows System Restore System Restore is a built-in Windows tool designed to protect and repair the operating system. If the drive is still not detected, contact Dell Technical Support for In-Warranty repair options. solved where do I buy the cd/dvd disk drive for my Dell inspiron 15 3531? Note: It is required that you click on the above link on the Dell computer that you are having trouble with.

To run a Diagnostic on your CD, DVD or Blu-ray drive, browse to the Optical Drive Diagnostic and follow the instructions. In the Device Manager window, expand DVD/CD-ROM drives. Verify that the optical disk drive is listed.

This driver definitely matchs the make and model of the DVD drive. When was it working, before what? If the disk does work in a different device, however, then something is wrong with your laptop's optical drive. The contact details are available on our support site.

In the Run dialog box, type control then press the Enter key. If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows. I'm not sure when he last used the DVD drive. you can try this out Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States

Hi germ-x. There's also a chance that CD/DVD drive needs a replacement now? This problem is driving me crazy. Click the Advanced Settings tab.

  1. Right-click the CD or DVD Drive icon and select Properties.
  2. If the drive is seen in the BIOS but not detected in the OS, then the issue is with the OS.
  3. Help!!!!!
  4. To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions.
  5. Back to Top Run the Microsoft CD/DVD Fix it troubleshooter Microsoft Fix it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running
  6. If you are using a recordable (R) or rewritable (RW) disc, verify that the disc burning/writing session was closed correctly.
  7. I have tried downloading the driver from the Dell support site.
  8. Once removed boot up (in safe mode if possible) then open device manager and uninstall if it shows any reference to the drive.
  9. Windows should ask for the drivers.

Reports: · Posted 4 years ago Top germ-x Posts: 5310 This post has been reported. http://www.dell.com/support/article/us/en/4/SLN284835/en Lucia St. Right-click the CD/DVD/Blu-ray drive that is listed, and then click Uninstall. Select the Operating System installed on your computer to find more information about how to restore your computer to factory defaults: Windows 10 Windows 8.1 or Windows 8 Windows 7 (Dell

Under Device Properties, uncheck the Enable DMA checkbox. have a peek at these guys Does it show in device manager? Thank you. This step is applicable for computers with internal drives only.

Have you tried uninstalling the drive in device manager > reboot > then let windows find the driver again. If there was no disc that came with your Dell computer, you can download the software from My Dell Downloads. This may render the disc unusable. check over here Could this be a hardware problem with the DVDROM drive itself?

You are trying to use a disc that has already been closed (write-protected) in the previous write/burning process. To automatically fix common issues with CD or DVD drives, click the Run now link below, and then follow the on-screen instructions. Preview my answer Post my answer View Statistics: Past 24 Hours: 7 Past 7 Days: 24 Past 30 Days: 125 All Time: 1,874 22,571 Free Manuals 89,349 Solutions 6,840 Devices iFixit

The optical drive is detected and assigned a drive letter, but it does not recognise any media inserted.

Ensure you check the Use AutoPlay for all media and devices check box. Verify if the drive is detected in BIOS (Figure 1, 2 & 3). To view Device Manager: Press the Windows key + R to open the Run dialog box. Lucia St.

Download the latest driver from the Dell support site, and try that. The instructions below can be used for both internal and external CD, DVD or Blu-ray drives but some of the fundamentals might be a little different. Microsoft Windows Windows 10, Windows 8.1 and Windows 8 Microsoft Windows Windows 7, Windows Vista and Windows XP Back to Top Install the latest BIOS update on your computer Dell recommends http://elliottwaveresearch.com/dvd-drive/dvd-drive-not-working-after-virus.html When the disc burning is complete, the drive tray will open and you can remove the disc.

Kitts & Nevis St. Back to Top Update or reinstall the Dell provided recording software Dell systems that have an optical disk drive come with a factory installed DVD or Blu-ray recording software. If the above troubleshooting steps have not been able to resolve the issue with the optical disk drive, you could try to restore your computer factory defaults as a last resort. Then when you have it plugged back in you are starting off fresh.

When the disc burning is complete, the drive tray will open and you can remove the disc. For Windows XP: On the desktop screen, double-click on My Computer icon. For newer systems please check in "system configuration" and "Modular Device". On the toolbar, click Burn to disc, and then follow the on-screen instructions.

If you are using a recordable (R) or rewritable (RW) disc that was written on another computer, make sure that the disc is able to playback on the computer that was The drive might be faulty. Whenever a put in a CD or DVD into my computer it does not read the disk. If these "autofixes" do not resolve your issue, a clean install or factory reimage will.

When I try to install the driver I get a TSDNWIN flash download for windows displayed. Just an update, the device is listed in the BIOS.