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Dvd Drive Not Working After Virus

Like i say, i hope you can help me with this - please get back to me if you need any more information cheers Attached Files: log.txt File size: 13.4 You can press on the clamp gently when the disk is turnning, if effect is improved, that means the problem is pressure of the clamp is too small. It uses no resources except a little disk space until you run a scan. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are weblink

i've now got the PCToolsAntiVirus installed from your recommendations in the 'how to protect yourself from malware' thread.. Cheers, Jun 3, 2009 #6 netcat2003 TS Rookie You may wish to clean the laser lens with a Q-tip and some alcohol Jun 3, 2009 #7 gguerra TS Maniac After get rid of the above reasons, we need to have a look at the hardware. Accept the disclaimer and the recovery 5.You should now press the Yes button to continue. http://ccm.net/forum/affich-457462-dvd-driver-corrupted-by-virus-and-not-working

We need to check whether the driver works normally, if it is caused by updating the driver operation that leading the disk can not be read in drive. Is what you said repeatable? Perhaps it removed some drivers that you need. Updating the firmware. 5.

  • If the drive does not often use, then there will occur many problems.
  • Do not confuse Windows Messenger with MSN Messenger because they are not the same.
  • So what should we do under this condition?
  • More than likey the CDROM is bad, but this is worth a shot.
  • If booting works THEN I would look at registry, drivers, etc.

They are just junk you don't need. I have tried: 1. This morning it would recognized the disc but not let me play it. Jun 3, 2009 #8 johnplay26 TS Rookie Topic Starter Thanks for all your suggestions.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). Click on Start, then Run ... Let the tool run. http://www.tomshardware.com/forum/271277-45-internet-drive-working-virus-ideas-internet-saying Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!

At the lower right, click on the Config button Then click the Misc tools button Select Delete an NT Service Copy/pasteKService into the box that opens, and press OK If you Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe At this point, you MUST EXIT ALL BROWSERS NOW First of all, we have to check whether is the problem of disks. People need to exercise, the drive also needs activities.

Thanks for any suggestions offered. https://hardforum.com/threads/is-there-a-virus-that-can-disable-a-laptop-cd-dvd-drive.1738576/ If it is not on your Desktop, the below will not work. I'm not sure how this will affect anything - i guess its not a problem because its not on my system?? so i came to this forum to see how i could remove the virus..

attached are the two logs you requested - if you need anymore info, just ask and i'll be straight onto it... http://elliottwaveresearch.com/dvd-drive/asus-dvd-drive-not-working-windows-10.html As the heart a DVD/CD drive, laser head is most precision part, it is mainly responsible for the data-read, so whether it is good or not has a close relation to Social Sharing Find TechSpot on... If there is too much dust in the drive, it may can not read the disk.

Would so appreciate help. Jun 2, 2009 #3 Route44 TechSpot Ambassador Posts: 11,966 +70 In addition to the two excellent suggestions, how old is your drive? Delete the C:\combofix folder from combofix (if it exists) Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted. check over here The log from MGtools is C:\MGlogs.zip as stated in the instructions.

GGUERRA: The drive will (as of right now) intermittently read discs. First is the dust. Run this Disable/Remove Windows Messenger to remove Windows Messenger.

The device manager has one of those warning yellow explamation marks and says the device drivers may have been corrupted.

http://www.combofix.org/download.php 2.Close all open Windows including this one. Sorry about that!! I will try giving the lens a cleaning because the drive began recognizing discs again but now takes it's sweet time loading them. If it is caused by a virus, the problem will be solved after killing the virus.

Then attach the below log: C:\MGlogs.zip Make sure you tell me how things are working now! chaslang, Aug 11, 2008 #5 dalglish1 Private E-2 Cheers again for your reply chaslang!!! i have a couple of points i'd like to ask you... 1 - i was away at the weekend and spoke to a friend of mine and he said that the http://elliottwaveresearch.com/dvd-drive/dvd-drive-not-working-ubuntu-12-04.html i've done everything you suggested in your most recent post and it all seemed to go smoothly..

dalglish1, Aug 21, 2008 #15 chaslang MajorGeeks Admin - Master Malware Expert Staff Member dalglish1 said: ↑ I still would be grateful for any help about fixing the cd and dvd Then you can bend downward the clamp gently, if there is a spring, you can take it out to stretch and then put it back.