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Dell Laptop Disc Drive Not Reading Discs

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Reinstall the drive then uninstall all drivers. Back to Top Try a different blank disc It is essential to check the disc that you are using to write/burn for storing your files. The driver may be corrupted or missing. (Code 39) Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) The instructions below can be Insert a blank recordable (R) or rewritable (RW) disc into the drive. Source

Before beginning the diagnostic, ensure you have the proper media that you wish to troubleshoot. When I removed the drive the last time and then reinstalled it when I booted up I got a message stating that windows was unable to install a device. Thank you. The Dell provided recording software enables your computer to write/burn files to recordable (R) or rewritable (RW) DVD or Blu-ray discs.

Dell Laptop Disc Drive Not Reading Discs

When I download the new driver from the Dell website and try to install it the software does not pick up any drives. In the Device Manager window, expand DVD/CD-ROM drives. This step is applicable for computers with internal drives only. If you are using a 3rd party recording software to write/burn a disc and if you are encoutering any issues, it is recommended that you try burning a disc using Windows

This issue may occur with pre-recorded discs and with recordable (R) or rewritable (RW) discs. The instructions below can be used for both internal and external CD, DVD or Blu-ray drives but some of the fundamentals might be a little different. Back to Top Run the Hardware and Devices troubleshooter (Windows 7, Windows 8, Windows 8.1 and Windows 10) You can run the Windows Hardware and Devices troubleshooter which is built-in to Dell External Dvd Drive Not Recognized If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows.

Not really, you would need the proper equipment plus know the pinout reading. Cancel Add your answer Kyle will be eternally grateful. Lucia St. http://www.dell.com/support/Article/SLN116383/HE Verify that the type of disc you are using is compatible with the drive that is installed on your computer.

Table of Contents: Symptom Troubleshooting steps Symptom There could be several reasons why a CD, DVD or Blu-Ray drive is not detected or recognized by Microsoft Windows or other applications. Dell Inspiron Cd Drive Not Working I have tried restoring laptop back to factory default using built in recovery partion but this fails part way through. Like Operating System and driver revisions, the update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (hardware, firmware, drivers and Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States

Dell Laptop Dvd Drive Not Working Windows 7

This method is the easiest way to restore your computer to factory condition. http://www.dell.com/support/article/us/en/4/SLN284835/en Not something most can do without burning something up. Dell Laptop Disc Drive Not Reading Discs Will give that a go. Dell Laptop Cd Drive Not Opening Note: To select more than one item, press and hold the Ctrl key and select the files you want to burn.

If you are having trouble with recording, try to uninstall and reinstall the Dell provided recording software. this contact form Click the Restore Defaults button. Whenever a put in a CD or DVD into my computer it does not read the disk. Microsoft Windows Windows 10, Windows 8.1 and Windows 8 Microsoft Windows Windows 7, Windows Vista and Windows XP Back to Top Install the latest BIOS update on your computer Dell recommends Dell Cd Drive Not Working Windows 8

If you get any prompts from User Account Control while running the Hardware and Devices troubleshooter, click Yes. Press the Windows key + R to open the Run dialog box. Kitts & Nevis St. http://elliottwaveresearch.com/drive-not/dvd-drive-not-reading-discs.html Does the fault continue? (i) Yes, proceed with this guide. (ii) No, your issue is resolved. 4.

If not shut it down > remove the main battery and unplug the power. Dell Dvd Drive Not Working Windows 10 You are trying to use a disc that has already been closed (write-protected) in the previous write/burning process. Your CD or DVD drive cannot read or write media Microsoft FixIT programs will not be compatible with Windows 10 operating system. (i) Yes, then you issue should be resolved. (ii)

Back to Top Run the Microsoft CD/DVD Fix it troubleshooter Microsoft Fix it is a diagnostic software developed by Microsoft which allows detecting potential troubles which may affect a computer running

  • Reports: · Posted 4 years ago Top garyallen349 Posts: 111 This post has been reported.
  • Kitts & Nevis St.
  • Xhi - Will have a look in the bios.
  • Have you tried reseating the drive?
  • Reports: · Posted 4 years ago Top 1 2 3 Next » Topic Closed This topic has been closed to new replies.
  • I still can't get the DVDROM drive to be recognized by windows.
  • In the Run dialog box, type control then press the Enter key.
  • Your feedback has been sent.
  • Click OK to confirm that you want to remove the device.
  • Press the Windows key + R to open the Run dialog box.

Click Burn files using Windows Explorer. Lighthouse - Unfotuntately I don,t have another machine to try the drive in. The instructions below will help you diagnose and resolve issues if your CD, DVD or Blu-ray drive is unable to read or recognize any discs that you insert into the drive. How To Open Disc Drive On Dell Laptop Let it sit for a couple of minutes then reinstall the battery and plug the power adapter back in and power up.

Vincent & Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Uganda Ukraine United Arab Emirates United Kingdom United States Note: You will need to login to Windows with an account with administrator privileges. Refer to the Dell knowledgebase article Guide to Optical Disk Drives and Optical Discs. http://elliottwaveresearch.com/drive-not/dvd-drive-not-reading-discs-windows-7.html Type devmgmt.msc in the Run dialog box, then press Enter key.

If the drive is seen in the BIOS but not detected in the OS, then the issue is with the OS. For more instructions on how to disconnect and reconnect the CD, DVD or Blu-Ray drive, refer to the Dell knowledgebase article Instructions to Download and View Manuals. Verify that the optical disk drive is listed. Back to Top Run the Dell PC Diagnostics on the Optical Disk Drive (CD, DVD or Blu-ray drive) The optical disk drive diagnostic may require you to have certain types of

If the button is greyed out, proceed to the next troubleshooting step. If you are having trouble with recording, try to uninstall and reinstall the Dell provided recording software. Check your Warranty Status. If there was no disc that came with your Dell computer, you can download the software from My Dell Downloads.

Uninstalling the driver and restarting the computer will reinstall the driver which will resolve most issues related to the device driver. Please proceed to step 14. (ii) No, please reseat the drive and if the same thing happens again, contact Your technical support to take this further. 13. If you don't have complete care on your notebook PC, Please check this guide here. Refer to the Dell knowledgebase article How to update your System BIOS within Windows for more information.

Reports: · Posted 4 years ago Top Lighthouse Posts: 13598 This post has been reported. Select the Operating System installed on your computer to find more information about how to perform System Restore: Windows 10 Windows 8.1 or Windows 8 Windows 7 Windows Vista Windows XP Select every drop-down menu and choose Ask me every time next to every DVD, Blu-ray, and CD item, and then click Save. If the issue is not resolved, proceed to the next troubleshooting step.

There are many different brands and types of recordable, some perform better than others. Your CD drive or DVD drive is missing or is not recognized by Windows or other programs CD/DVD drive does not appear in Windows Vista, or you receive this error during If the issue is not resolved, proceed to the next troubleshooting step.